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Medical Information System for BUSTLETON MENTAL HEALTH INSTITUTE

Medical Information System for BUSTLETON MENTAL HEALTH INSTITUTE
Client: BUSTLETON MENTAL HEALTH INSTITUTE
Country: USA
Developer: TriA
Development platform: FileMaker

BUSTLETON MENTAL HEALTH INSTITUTE (BMHI) is a nonprofit outpatient mental health clinic. The clinic patients receive consultations on the assessment of their mental state, the results of which include medical treatment and the development of personalized psychotherapy programs.

With the increasing number of patients the clinic faced the issue of automation and standardization of a number of processes, and the clinic management chose our company to develop its information system.

It took several months to develop and the result was a system consisting of the following modules:

Employees
Information about the clinic staff: personal data, education, work experience, medical licenses, attendance of trainings. Also in the employee’s card access rights to the system are configured. All changes made to the employee’s card are logged, this allows to generate an employee’s CV for a specific date. For each employee a journal of working hours is kept.

Schedule
Each doctor has access to his appointment schedule. The receptionist and management see the general schedule of the entire clinic. Appointments are made in the schedule, patient records are rescheduled, or canceled. The system prompts the user about the imposition of the appointment time with the doctor or the patient, in the case when the patient visits several doctors on the same day.

Patient Cases
The main module of the system. It contains personal data of the patient, medical history, history of visiting the clinic, schedule of future appointments, history of prescribing medications, history of phone calls to the patient. Throughout the treatment, specialists involved in the diagnosis and therapy and patients themselves fill out a large number of different standardized documents, some of which are later used as reports to insurance companies. All these documents are stored in the system and are available at any time. The forms of all documents are adapted for comfortable work on both Desktop and iPad. Some documents require the signature of the doctor, patient or his accompanying, in this case an electronic signature is put.

Medicines Inventory
The module monitors the receipt and write-off of medicines. Each delivery of the medicine is confirmed by the responsible employee of the clinic, and the patient confirms receipt by putting an electronic signature. Disused preparations are disposed of, which is also reflected in the history of warehouse operations. Inspections are regularly conducted at the warehouse to ensure compliance with the requirements for storing medicines, the results of inspections are entered into the system and confirmed by two clinic staff.

Reporting
The module includes a number of reports containing consolidated information about patients who applied to the clinic, about patients undergoing treatment at the clinic, about doctors appointments, and statistical reports provided to insurance companies.

The system has been implemented and has been successfully operating since 2018. Our company provides technical support for the system.